Privacy Policy
Introduction
When you use CMI Systems, you trust us with your information. We are committed to keeping that trust. That starts with helping you understand our privacy practices.
This policy describes the information we collect, how it is used and shared, and your choices regarding this information.
Privacy Policy Highlights
We don’t sell your data, period. The data that you put into CMI Systems is your property, not ours, and we want you to feel comfortable knowing this. We simply, through our software, provide a system through which you can store, manipulate, create or delete data.
We do collect certain data from you, such as, but not limited to, your name, email address, phone number, address, billing information and birth date. This information is collected only to fulfill certain purposes (such as payment processing, for example). We never sell any of this information.
We may use certain information to understand and continue to improve CMI and create a better user experience. This may include, but is not limited to, tracking your activities within CMI and tracking feature use within CMI. We do not track your activity outside of CMI, we’re not interested in what you do outside of CMI, we just want to make sure we create the best possible experience when you use CMI.
Only our CMI team can access certain parts of your data. No advertisers or social media companies allowed. The only reason we would share your data with anyone outside of our CMI team is if we are compelled to by Public or Government authorities to comply with legal obligations. If you brag about stealing your neighbor’s avocados on CMI and the Feds want to know, we have to show them, so don’t brag about it on our system!
Your rights to your data include the right to access your personal data, your right to correct inaccurate data, your right to erase/delete your data, your right to transfer your data to another Controller and your right to restrict our processing of your personal data to the extent permissible by law.
To summarize, your data is, and while using CMI, will continue to be your property. We can’t speak for any other companies, but we know how hard you’ve worked to collect your data, and it wouldn’t be right if we are able to take it from you. We won’t sell it to Google or Facebook, there’s enough of that already. We will collect certain information from you to get you started and running on CMI, such as billing information, but we will never sell or disclose this information unless legally compelled to by Public or Government authorities. A CMI team member may see your data in circumstances such as customer support, but we don’t snoop on our customers. We may track how you use CMI, but again, this is only to help improve your experience and work towards creating a better product. And finally, you have the right to do whatever you want with your data, whether it’s importing, creating, deleting, modifying or transferring it, it belongs to you and you can do what you want with it.
We want you to know that your privacy is important to use! We are also worried about how our privacy is guarded, and we know that other companies take less care in protecting what is rightfully yours. We pledge that we will continue to make your privacy a cornerstone of CMI’s values. We want you to trust us. If you have any questions about privacy, give us a call and we’ll be happy to talk about it!
Data Collection & Use
Information You ProvideThis includes information submitted when you:
- Create or update your CMI Systems account, which depending on your location and the CMI Systems services you use, may include your name, email address, phone number, address, billing information and birth date.
- Request services through the CMI Systems website
- Contact CMI Systems, including for customer support
- Complete surveys sent to you by CMI Systems or on behalf of CMI Systems
We collect information about how you interact with our services, preferences expressed, and settings chosen. In some cases we do this through the use of cookies and similar technologies that create and maintain unique identifiers.
Activity LogWhen you interact with our services, we collect server logs, which may include information like device IP address, access dates and times, pages viewed, system activity, and type of browser.
Emails and SMS messagesWe enable users to call or text through CMI Systems. For example, in some circumstances, we enable users to send emails or SMS messages through CMI Systems. To provide this service, CMI Systems receives some information regarding the calls or texts, including the date and time of the call/text, and the content of the text messages. CMI Systems may also use this information for customer support services and for analytics.
Updates To This PolicyWe may occasionally update this policy. If we make significant changes, we will notify you of the changes through a CMI Systems in-app notification or through other means, such as email. To the extent permitted under applicable law, by using our services after such notice, you consent to our updates to this policy.
We encourage you to periodically review this policy for the latest information on our privacy practices. We will also make prior versions of our privacy policies available for review.
